CRM, EHR and RCM with automated intake, transcribing, charting, insights, and insurance — built for professionals who want to grow their practices and focus on their patients, not paperwork.
Full access to every feature — booking, scheduling, chats, video calls, questionnaires, consents, templates, tasks, insurance claims, analytics, and all AI capabilities — for 14 days. No credit card required. All your data is preserved if you decide to subscribe.
How does the AI-powered questionnaire work?
You build multi-step questionnaires in a drag-and-drop builder. Patients receive a link and can complete them before or after visits. In conversational mode, our AI guides them through the questions naturally — without a time limit — so you get deeper, more structured responses. You receive completed answers and AI-generated summaries before your first meeting.
Is Ona HIPAA compliant?
Yes. All patient data is encrypted in transit and at rest. Messaging and video calls are end-to-end encrypted with immutable audit trails. Role-based access controls ensure only authorized team members see sensitive information. Digital consents include timestamp and IP logging for full compliance. We are fully HIPAA compliant.
Can patients book appointments themselves?
Yes. Patients pick a service, choose a clinician and available time slot, and confirm — no phone calls needed. The booking flow works for both registered patients and walk-ins, with automatic confirmations and reminders built in.
How does insurance claims management work?
A structured submission workflow guides you through each claim. You can track real-time status from draft through submission, review, and payment — all from one dashboard. Denials and resubmissions are handled in the same place, and you can export claim reports for auditing and reconciliation.
Do I pay extra for AI features?
No. AI-powered questionnaires, conversational assessments, note template previews, and all other AI capabilities are included in the base plan at no extra cost.
Is it easy to switch from my current system?
Yes. No matter what EHR or practice management tool you use, we help you export and import your data into Ona at zero cost within one business day. You can try Ona free for 14 days before making the switch.
How do digital consents and signatures work?
You create reusable consent templates with versioning, required checkboxes, and custom wording. Patients sign digitally, and every signature is captured with a timestamp and IP log. A full audit trail supports compliance requirements and dispute resolution.