01every shape
All sizes & care models.
From solo clinics to enterprise systems, cash-pay or insurance-based — Ona scales with you, supporting in-person and remote care alike.
Focus on your patients,Ona will do the rest.
AI-first practice management platform - one system that replaces your EHR, billing and patient tools, from intake and scheduling to the full insurance cycle.
New·AI Receptionistquick walkthrough · no obligation
Built by a team and advised by experts from
All you need to run your practice
Your all-in-one practice management platform.
Ona is one system in place of a CRM, EHR and RCM — with automated intake, visit transcription, charting, reports and insurance billing built in. Practices use it to check eligibility before the visit and track every claim from draft to payment in one queue — whether you are a solo clinician or a group running multiple locations.
Features
Ona has all you need to grow your practice.
Notes that write themselves.
Build the note templates your practice runs on — SOAP (Subjective, Objective, Assessment, Plan), DAP (Data, Assessment, Plan), BIRP (Behavior, Intervention, Response, Plan) or your own format — with placeholders that pull patient and visit data into the right fields. Ona drafts the structured note; you review and sign. Nothing is final until you sign.
One system instead of five.
Phone answering, scheduling, EHR, AI scribe and billing.
The full platform
Every tool your practice runs on, in one place.
19 tools — one platform
Before Ona
Modern healthcare runs on a patchwork of tools.
A typical practice runs a separate phone service, scheduler, EHR, scribe tool and billing system — five disconnected products stitched together by hand. Each one is another login, another vendor invoice, another window left open at 9 PM.
tool fragmentation
01copy to calendar
02attach to visit
03paste transcript
04re-enter codes
Call Handling
3 missed today
Scheduling
Double-booked
Scribing
Recording · 04:12
Charting
7 notes queued
Billing
$14,280 pending
Who it's for
Built for every kind of practice.
Ona is built for primary care, behavioral health, physical therapy, women's health, nutrition, functional and integrative medicine, naturopathic practices and med spas — in person, hybrid or fully remote.
AI Receptionist
Your phone, finally answered.
Ona's AI receptionist answers your practice's phone 24/7, books appointments on your real calendar, and writes the transcript and intake into the chart before the call ends. Urgent or sensitive calls always route to a human. $499 per month, including 1,500 minutes — hear it on two real calls.
Voices from practice
Clinicians already running every day on Ona.
01OB/GYN
“The AI intake catches what patients won't volunteer in the first five minutes. By the time she's on my table, I already know what I'm walking into — and the visit actually starts where it should.”
Dr. Amara OkonkwoMD, FACOG · Portland, OR
02Family Practice
“I'm a solo shop — billing, scheduling, charting, the works. Before Ona it was four tabs and a spreadsheet. Now it's one window, and last Friday I closed out at 4:30 for the first time in years.”
Jordan ReyesFNP-BC · Burlington, VT
03Registered Dietitian
“My clients do the deepest work between sessions — food logs, mood notes, questions they forgot to ask. Ona's structured follow-ups mean nothing slips. Retention is up 22% since January.”
Priya SrinivasanMS, RDN, CDCES · Austin, TX
4.9average rating98%recommend Ona
Pricing
Pay for the seats you use.
Transparent per-seat pricing with add-ons you switch on as you grow. Example: 2 practitioner seats plus 1 staff seat comes to $305 per month. Every plan starts with a 14-day free trial — full access, no credit card required. Running 5+ practitioners or multiple locations? We'll tailor a plan.
Practitioners
Clinicians who see patients
2
Non-clinical staff
Front desk, billing, admin
1
Add-ons
Estimated monthly
$305/ mo
- 2 × practitioner seat
- $260
- 1 × staff seat
- $45
The feedback loop
Have feature requests?
We don't work like other platforms. Users tell us what they need and we ship it — Ona's median time from feature request to release is 14 days. We build for you, not for ourselves.
14 daysmedian ship time100%user-directed roadmap
Ready to transform your practice?
Join clinicians who run scheduling, charting, billing and insurance in one place — solo practices and multi-location groups alike. Try everything free for 14 days, no credit card required.
15-minute walkthroughNo obligationSecure platform
FAQ
Questions & Answers
Plain answers about what Ona is, who it is for, and what it costs.
What is Ona?
Ona is an AI-first practice management platform for US healthcare practices — one system that replaces your EHR (electronic health record), CRM (customer relationship management) and RCM (revenue cycle management) tools. It bundles 19 tools on one platform, covering scheduling, intake, charting, telehealth, e-prescribing, billing, insurance and a patient portal.
Who is Ona for?
Ona works for solo clinicians, group practices and multi-location clinics, whether cash-pay, insurance-based or both. It serves nine specialties: primary care, behavioral health, physical therapy, women's health, nutrition, functional medicine, integrative medicine, naturopathic doctors and med spas — and every feature is available on every plan.
How much does Ona cost?
Ona uses transparent per-seat pricing: in the on-page calculator, 2 practitioner seats plus 1 staff seat comes to $305 per month. E-prescribing is an add-on at $45 per prescribing practitioner, and the AI receptionist is $499 per month including 1,500 minutes. Every plan starts with a 14-day free trial with full access to every feature — no credit card required.
Is Ona HIPAA compliant?
Yes. Ona is fully HIPAA compliant (HIPAA is the Health Insurance Portability and Accountability Act, the US law protecting patient health information): patient data is encrypted in transit and at rest, messaging and video calls are end-to-end encrypted with immutable audit trails, and role-based access controls limit who sees what. A BAA (business associate agreement) is in place with every Ona workspace.
Do I pay extra for AI features?
No. AI-powered questionnaires, conversational assessments, note drafting and all other AI capabilities are included in the base plan at no extra cost. The only separately priced AI add-on is the AI receptionist at $499 per month, which includes 1,500 minutes of calls.
How long does it take to switch from my current system?
Ona's team exports and imports your data from any EHR or practice management tool at no cost, within one business day. Ona reports that a full migration and cutover typically takes 1–3 weeks for smaller practices. You can run the 14-day free trial alongside your current system before you commit.
Does Ona handle insurance billing and claim denials?
Yes. Ona verifies patient eligibility in real time before the visit — coverage status, co-pay, deductible and out-of-pocket maximum on the patient record — then generates the claim from the signed note and submits it through an integrated clearinghouse. Every claim is tracked from draft to payment in one queue, where denials and resubmissions are handled, and Medicare and Medicaid are supported for both eligibility and claims.
Does Ona work for group practices and multi-location clinics?
Yes. Ona scales from solo clinics to enterprise systems: shared team calendars, role-based access, location-scoped team channels and per-provider reporting keep multiple providers and sites on one system instead of five. Practices with 5 or more practitioners get a tailored plan.
Still have questions? Get in touch